The Stittgen Advantage
We are a team of dedicated experts
Our cutting edge designs are implemented without cutting corners. Whether we use a sketchpad and pencil, or state-of-the-art rendering software, the focus of the design is always you. In the case of bespoke pieces, we will ensure that your journey towards your unique work of art is a memorable one. And when it comes to turning our designs into reality, we use time-honored techniques to handcraft each individual piece with uncompromising quality. In today’s mass-produced world, these techniques are harder and harder to find. There are more efficient ways of producing jewelry, but these techniques invariably result in a product of inferior quality – a difference you will either see right away in the finish, or in a few years when an untimely repair will be needed to ensure the integrity of your piece. See our Expertise section for more details or come and talk to us about what to look for in fine jewelry.
What Quality means to us
Quality is an over-used term in retail in general and jewelry in particular. Stittgen Fine Jewelry’s view is that quality must persist in every aspect of the customer experience. From the quality of the interaction with our commission-free sales associates, to the consultation with our highly trained goldsmiths or gemologists, to the workmanship and finish of the product, to the relationship between us – we endeavour to offer the highest quality possible. Our focus on providing quality consistently also means that you never have to wait for a “sale” – at Stittgen, quality has a fair price every day of the year.
While the quality of our approach may be evident in our interaction, what you may not be able to readily discern is the underlying quality of our products. Our diamonds are graded more strictly than how some others may grade them. For example what we grade as an SI stone, may be graded by others as a VS stone (read more about diamond grading and certificates in our Expertise section.) Our pieces are designed and crafted to provide lifelong satisfaction. This means, for example, the clasp has to operate flawlessly after being opened and closed a thousand times, and your precious stone needs to be secure in its setting even after a few accidental knocks.
We repair fine jewelry from respected international brands regularly, and we see first-hand that the quality that Stittgen takes for granted is hard to obtain by others who manufacture pieces in factories in faraway places. This disparity that we see in the quality of our products and other higher-priced products strengthens our resolve to continue to do things the Stittgen way. We have built our reputation on quality – and quality endures.
Come in and experience the Stittgen difference.
We are local
Our creations are designed and handcrafted right here in Vancouver by goldsmiths that are the best in their field. People who can shop the world come to Stittgen because they know a Stittgen piece cannot be found anywhere else. Being local has practical benefits too. We can get things done and we don’t need to check with Head Office in some other timezone. Our experienced sales consultants work as a team with a single purpose: your complete satisfaction. Some of our award-winning goldsmiths are right here on premises, while others, requiring more specialized equipment and facilities, are offsite but in constant touch. We even have qualified and licensed gemologists and appraisers, often available right here at our full service store.
Our flagship location in West Vancouver opened in 2003. It is a 5-minute drive from Lions Gate Bridge, and a short stroll from scenic Ambleside Beach. The concept of the store is more of a gallery to showcase our unique pieces. Here you will find a relaxed and welcoming atmosphere to browse our in-store selection, with informed staff ready to help you find exactly what you are looking for – and if it doesn’t exist, we will create it. Clients seeking custom orders are encouraged to visit our full service West Vancouver location where you can have an opportunity to discuss your design with our in-house goldsmiths.
Our downtown Vancouver store is located in the luxurious Four Seasons Hotel, adjoining Pacific Centre, Vancouver’s premier shopping centre. This location also offers the convenience of extended shopping hours.
We look forward to welcoming you at a location most convenient to you.